Privacy Policy

At Baroshia, your privacy and trust matter to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or use our products and services (collectively, the “Services”).

By using Baroshia, you agree to the practices described in this policy.

1) Information We Collect

We may collect the following types of information:

A) Contact & Order Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Order details and purchase history

B) Payment Information

Payments are processed securely by trusted payment providers. Depending on the provider, we may receive limited payment-related details such as billing address and transaction status. We do not store full payment card details on our servers unless explicitly stated.

C) Account Information (If You Create an Account)

  • Login credentials (passwords are stored in encrypted/hashed form)
  • Saved preferences and account settings

D) Website & Device Information

  • IP address
  • Browser type and device identifiers
  • Operating system
  • Pages viewed, time spent, and browsing activity
  • Cookies and similar tracking data

E) Customer Support & Communications

  • Messages you send us
  • Reviews, feedback, and support inquiries

2) How We Collect Information

We collect information in three ways:

A) Directly from You

When you place an order, sign up for emails, create an account, fill out a form, or contact support.

B) Automatically

Through cookies, analytics tools, and tracking technologies used to improve your browsing experience and site performance.

C) From Trusted Third Parties

Such as payment processors, shipping providers, advertising partners, and analytics platforms that help us operate our Services.

3) How We Use Your Information

We use your information to:

  • Process, confirm, and deliver your orders
  • Provide shipping updates, customer support, and service communications
  • Personalize your shopping experience (recommendations, preferences)
  • Improve our website performance, content, and product offerings
  • Send promotions, product updates, and marketing messages (you can unsubscribe anytime)
  • Detect, prevent, and investigate fraud, abuse, or unauthorized activity
  • Comply with legal, tax, and regulatory requirements

4) Sharing Your Information

We may share your personal information only with trusted partners who help us run our store, such as:

  • Payment processors (to securely process transactions)
  • Shipping and delivery carriers (to fulfill orders)
  • Marketing and advertising partners (to share relevant offers, where permitted)
  • Analytics providers (to understand site usage and improve performance)
  • Legal authorities (only when required by law or to protect rights and safety)

✅ We do not sell, rent, or trade your personal information.

5) Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your cart and preferences
  • Enable core website functions and login sessions
  • Improve site speed and performance
  • Analyze traffic and user behavior
  • Support marketing and advertising (where enabled)

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect site functionality.

6) Email & SMS Marketing

If you subscribe to our marketing messages, we may send you updates, offers, and product news.
You can opt out anytime by using the unsubscribe link in our emails (or following the opt-out steps in SMS messages, if applicable).

7) Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information, including:

  • SSL encryption for secure browsing and checkout

  • Secure payment processing through trusted providers

  • Restricted access to sensitive data

⚠️ However, no online service can guarantee 100% security. Please use strong passwords and keep your login details private.

8) Children’s Privacy

Baroshia is not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we learn we have collected such information, we will delete it promptly.

9) Your Privacy Rights

Depending on your location, you may have rights to:

  • Access the personal information we hold about you
  • Request corrections or updates
  • Request deletion of your data (subject to legal requirements)
  • Opt out of marketing communications
  • Request a copy of the data we store

To make a request, contact us using the information below.

10) International Visitors

If you access our Services from outside the country where we operate, your information may be processed and stored in countries with different data protection laws. We take steps to protect your information in accordance with this policy.

11) Policy Updates

We may update this Privacy Policy from time to time for legal, technical, or operational reasons. The latest version will always be posted on this page with an updated effective date.